Secure telehealth for mental health professionals

Yes, the Sessions Health telehealth platform is fully HIPAA-compliant and designed to protect sensitive client information at every step. All video sessions are encrypted end-to-end, ensuring that conversations remain private and confidential. Conduct sessions confidently knowing your practice is compliant.

No, neither clients nor providers need to download any software or apps. Sessions can be launched directly from any web browser on a computer, tablet, or smartphone, making it simple and convenient for everyone involved.

Yes, our telehealth platform supports couples and families by allowing up to 4 multiple participants to join the same secure, HIPAA-compliant video session from different locations. Everyone can connect in real time through a single virtual meeting space, helping you facilitate meaningful conversations and collaborative treatment.

Our integrated telehealth platform is designed specifically for mental health professionals, offering all the tools you need to deliver secure, engaging, and effective virtual care. Some key features include:

• HIPAA-compliant, encrypted video sessions to protect client privacy and ensure confidentiality.

• Browser-based access for both you and your clients — no software downloads or complicated setup required.

• Custom virtual waiting rooms to create a professional and welcoming experience before sessions begin.

• In-session chat for sharing links, resources, or quick messages without disrupting the flow of therapy.

• Screen sharing to review worksheets, psychoeducation materials, or treatment plans together in real time.

• Virtual backgrounds to maintain a professional appearance and reduce distractions.

• Multi-participant support for couples, family, or group therapy sessions.

• Seamless integration with scheduling, documentation, and billing, so everything you need is in one secure platform.

Creating a professional telehealth experience starts with using a HIPAA-compliant, purpose-built platform designed for mental health care. With an integrated telehealth solution, you can deliver secure, high-quality sessions that feel just as effective and supportive as in-person, while adding tools that enhance engagement and connection. Features like custom virtual waiting rooms, screen sharing, in-session chat, and virtual backgrounds help you create a welcoming and organized environment. You can also personalize the session flow by sharing resources, reviewing worksheets, or collaborating on treatment plans in real time. Because the platform is browser-based and easy to access from any device, clients can join sessions with minimal effort, reducing technical stress and improving the overall experience.

In most cases, telehealth sessions for mental health are covered by insurance just like in-person therapy, but coverage can vary based on the client’s plan, location, and the type of services provided. Many insurance companies now recognize the effectiveness of virtual therapy and reimburse for telehealth sessions at the same rate as traditional appointments.

To ensure coverage, it’s important to verify each client’s telehealth benefits before their first session. Our integrated platform makes this easier by supporting real-time eligibility reports, electronic claims submission, and ERA auto-posting, so you can confidently offer virtual care without added administrative burden.

Providing telehealth services not only expands access to care for clients but also helps you grow your practice by offering flexible, reimbursable care options.